Pullman Zamzam Makkah Hotel - Mecca

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pullman Zamzam Makkah Hotel - Mecca

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Fitness/Gym

Fitness center

 Breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Business center

 No Smoking

Non-smoking rooms

Overview

The elegant 5-star Pullman Zamzam Makkah Hotel provides quick access to a tower and a mosque nearby. Since 2006, it has been hosting guests in the heart of Mecca.

It lies within 5 minutes' walk of Floating Mosque, Zamzam Tower and Masjid Al Haram. The distance between Mecca city center and the property is 2 km.

Pullman Zamzam Makkah Hotel can be reached in 75 minutes by car from Taif airport.

Rooms

Pullman Zamzam Makkah Hotel offers classic rooms with a breathtaking view of the city featuring climate control, an in-room safe, a mini-refrigerator, a writing desk and satellite TV. The rooms also feature carpet floor and ornate furnishing.

Eat & Drink

At the a la carte restaurant guests can enjoy international cuisine. Guests can try tea and coffee served in the lounge bar.

Services

Corporate travelers are free to use a business center, computers and secretarial services offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at SAR 250 per day.

Year renovated:   2006.  Number of floors:   33.  Number of rooms:   1315.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • VIP security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Free shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Live entertainment
  • Library

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Separate dining area
  • Separate sitting area
  • Sofa bed
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Kitchenette

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of SAR 250 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    4600 ft
Airports
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Prestige Suite
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Pullman Zamzam Makkah photos Room
Classic Twin Room
Bed type: 2 Single beds or 4 Single beds or Double bed or Twin beds
Size: 400 sq. feet
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  • Air conditioning
  • Private bathroom
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Classic Room, Multiple Beds, City View

Room facilities
    Pullman Zamzam Makkah photos Exterior Hotel information
    Classic Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 400 sq. feet
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    • Air conditioning
    • Private bathroom
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    Room facilities
      Pullman Zamzam Makkah photos Exterior Hotel information
      Suite
      Bed type: Sleeping arrangements for 4 persons or Double bed
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      SUITE CAPACITY 4

      Pullman Zamzam Makkah photos Exterior Hotel information
      Classic Quadruple Room
      Bed type: 4 Single beds or Sleeping arrangements for 4 persons
      Size: 400 sq. feet
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      • Air conditioning
      • Private bathroom
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      Room facilities
        Pullman Zamzam Makkah photos Room
        Junior Suite
        Bed type: 2 Single beds or 1 Single bed or Twin beds
        Size: 485 sq. feet
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        • Air conditioning
        • Private bathroom
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        JUNIOR SUITE CITY VIEW

        Room facilities
          Pullman Zamzam Makkah photos Exterior Hotel information
          Junior Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Size: 485 sq. feet
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          • Air conditioning
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          Triple room

          Room facilities
            Pullman Zamzam Makkah photos Room
            Superior Twin Room
            Bed type: 2 Single beds or Twin beds or 1 Single bed
            Size: 400 sq. feet
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            • Air conditioning
            • Private bathroom
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            Room facilities
              Pullman Zamzam Makkah photos Exterior Hotel information
              Superior Triple Room
              Bed type: Sleeping arrangements for 3 persons
              Size: 400 sq. feet
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              • Air conditioning
              • Private bathroom
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              Room facilities
                Pullman Zamzam Makkah photos Room
                Deluxe Twin Room
                Bed type: 2 Single beds or Twin beds or 1 Single bed
                Size: 400 sq. feet
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                • Air conditioning
                • Private bathroom
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                Room facilities
                  Pullman Zamzam Makkah photos Exterior Hotel information
                  Deluxe Triple Room
                  Bed type: Sleeping arrangements for 3 persons
                  Size: 400 sq. feet
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                  • Air conditioning
                  • Private bathroom
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                  Room facilities
                    Pullman Zamzam Makkah photos Room
                    Executive Suite
                    Bed type: 2 Single beds or Sleeping arrangements for 4 persons or 1 Single bed
                    Size: 595 sq. feet
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                    • Air conditioning
                    • Shower
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                    Executive Suite, View (Kaaba)

                    Room facilities
                      Executive Quadruple Room
                      Bed type: Sleeping arrangements for 4 persons
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                      Pullman Zamzam Makkah photos Exterior Hotel information
                      Presidential Triple Room
                      Bed type: Sleeping arrangements for 3 persons
                      Size: 755 sq. feet
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                      • Air conditioning
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                      Triple room

                      Room facilities
                        Pullman Zamzam Makkah photos Room
                        Presidential Suite
                        Bed type: 1 Double bed and 2 Single beds or Double bed or Sleeping arrangements for 4 persons
                        Size: 755 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
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                        Presidential Suite, Multiple Beds, City View

                        Room facilities
                          Pullman Zamzam Makkah photos Exterior Hotel information
                          Presidential Two-Bedroom Suite
                          Bed type: 1 Single bed or Sleeping arrangements for 4 persons
                          Size: 755 sq. feet
                          Check Prices
                          • Air conditioning
                          — Less information+ More information
                          Room facilities
                            Pullman Zamzam Makkah photos Exterior Hotel information
                            Presidential Quadruple Room
                            Bed type: Sleeping arrangements for 4 persons
                            Size: 755 sq. feet
                            Check Prices
                            • Air conditioning
                            — Less information+ More information
                            Room facilities

                              How to reach hotel

                              hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                              Show big map »

                              Hotel Address:

                              Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

                              Get directions
                              City Center
                              • Mecca
                                4600 ft
                              Airports
                              Hotel information
                              • Check-in:
                                from  12 pm
                              • Check-out:
                                until  12 pm
                              • Year renovated:
                                2006
                              • Number of floors:
                                33
                              • Number of rooms:
                                1315

                              Hotel Awards

                              SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                              According to guest reviews, the hotel has been rated as
                              Best Luxury Hotels in Saudi Arabia

                              Use Badge

                              Pullman Zamzam Makkah Location

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                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

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                              What's nearby

                              Tourist attractions

                              • Zamzam Tower - 400 ft

                              Popular areas

                              • Abraj Al bait complex - 400 ft
                              • City Center - 4300 ft

                              Places of interest

                              Universities, Institutes

                              Local attractions

                              • Floating Mosque - 2.0 mi

                                Near the hotel

                                • Abraj Al-Bait Towers - 400 ft
                                  MeccaSaudi Arabia
                                  Hotel information
                                  • Check-in:
                                    from  12 pm
                                  • Check-out:
                                    until  12 pm
                                  • Year renovated:
                                    2006
                                  • Number of floors:
                                    33
                                  • Number of rooms:
                                    1315

                                  Hotel Awards

                                  SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Saudi Arabia

                                  Use Badge

                                  Hotels nearby
                                  Hajeej Hotel Mecca
                                  3 stars
                                  0.4 km
                                  Nasa Hotel Mecca
                                  4 stars
                                  0.6 km
                                  Kenzi Hotel Mecca
                                  4 stars
                                  0.9 km
                                  Cities nearby
                                  • Jeddah hotels - 68 km
                                  • Ta'if hotels - 60 km
                                  • Al Bahah hotels - 127 km
                                  • Durrat Al-Arous hotels - 105 km
                                  • Thuwal hotels - 127 km
                                  • Obhor hotels - 80 km
                                  • Burayman hotels - 62 km
                                  • Dhahban hotels - 106 km
                                  • Al Hada hotels - 51 km

                                  Pullman Zamzam Makkah Reviews

                                  Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

                                  Average guest rating

                                  7.2out of 10
                                  Very good
                                  Based on 1887 reviews

                                  Rating by category:

                                  Rooms
                                  9.3
                                  Value
                                  9.0
                                  Service
                                  9.0
                                  Location
                                  10.0

                                  Guest reviews

                                  • Group of friends
                                    6.2

                                    Location and Ramadan Breakfast Menue

                                    Location

                                  • Group of friends
                                    3.8

                                    Unfortunatli I did not like any thing!!!!

                                    Too hard to exccess Haram through two elevators, no car parking was availible and had to park 9 km away from hotel, very crowded hotel, does not worth benny and will never come back to it.

                                  • Single
                                    4.2

                                    The only real positive about ZamZam Grand Suites is the location.

                                    When checking into the room, they denied we had a reservation. After I showed a statement stating I had been charged 17,900 Riyal they all of a sudden "found" the room, this was 2 hours after trying to check in. Upon enterring the room there were diapers, tampons, and any other najis and filth you can think of all over the room. Worst thing I have ever seen in my life. Parking was 200 Riyal, and very inconvenient. The staff is very unhelpful and even disrespectful. There is a famous saying here, "Ta'al Bukara" which means "Come Tomorrow". If you ever need anything, and this is your response, you can take a more literal translation to be "Forget About It".

                                  • Family with children
                                    5.8

                                    1) I discovered after my arrival that there is no parking space at the hotel, and this was never mentioned niether by "Booking" nor by the hotel. 2) The staff at the hotel reception (during my check-in and check-out) were far below expectation in term of training and welcoming which you would expect based on the hotel rating and the fact that is managed by "Accor" 3) The booking I have made did not match the one that the hotel had in their records in terms of the number of people occupying the room.

                                  • Family with children
                                    7.4

                                    The location is very strategic and the room was comfortable for the family.

                                  • Group of friends
                                    10.0

                                    I stayed in this hotel with my mother. We both found this hotel very comfortable, clean and with the right location to perform our umra. The staff were very helpful and polite. The service was very good. I highly recommend this hotel for those of you who look for both comfort and high standard service.

                                  • Family with children
                                    9.2

                                    I liked the location which is very close to the harram and we got the kaaba view.

                                    The cleaning service was not very good

                                  • Family with children
                                    5.8

                                    • very close to holy place ( Kaaba ) • the souq is in the hotel

                                    • some times they were ignoring what you asked for like to provide another tv remote etc.. • the hotel building is crowded because of the mall inside it • the kitchen in the room were without a cooker • the main room is small • the main room didn't have tv while the kids room had one • we had electricity failure for around 3 hours

                                  • Family with children
                                    6.4

                                    Shpping center, Food courts, Haram and Kaba view

                                    Takes time to get what you want from the hotel

                                  • Single
                                    5.8

                                    Hello All, The location is great. The front desk stuff was bad it take me more that 180 minutes (standing) to get a room I was with my kids and wife. I would call one to help but he would just ignore me. Other than that it was OK. Thanks

                                  • Couple
                                    3.2

                                    It was disaster staying there.. First it took me more than a hour for check in and they sent me for the reservation office because they couldn't find my reservation in there system.. My booking was for king size bed but the room was with double beds.. The safety box was closed and it took them to open it for me after a several calls.. In my second day of staying they didn't come to clean the room for me during the whole day.. In conclusion they have shortage of staff in compar to the rooms..

                                  • Group of friends
                                    5.4

                                    The quality of service in general is lower than what is expected from 5 stars hotel and certainly inferior compared with neighbouring hotels within the same complex. The absence of internet access and wi fi in the rooms make it inconvenient to buisnessmen and also to new generation to stay in this hotel

                                  • Family with children
                                    5.8

                                    It is very near to hurm masque

                                    850 euros for three nights no tea and coffee making facility no internet broken locker not worth it

                                  • Family with children
                                    7.8

                                    View of Kabba was excellent and that the fact that Azaan and prayers are played live on room speakers thus making the prayers in room along with the jamaat.

                                    Cleaning staff needs improvement

                                  • Family with children
                                    7.0

                                    That its location is near the holy kaba

                                    The food in the hotel is very expensive and normal taste

                                  How to reach hotel

                                  hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
                                  Show big map »

                                  Hotel Address:

                                  Abraj Al Bait Complex, King Abdel Aziz Endowment, Mecca, Saudi Arabia, 21955

                                  Get directions
                                  City Center
                                  • Mecca
                                    4600 ft
                                  Airports
                                  Hotel information
                                  • Check-in:
                                    from  12 pm
                                  • Check-out:
                                    until  12 pm
                                  • Year renovated:
                                    2006
                                  • Number of floors:
                                    33
                                  • Number of rooms:
                                    1315

                                  Hotel Awards

                                  SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Saudi Arabia

                                  Use Badge