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Pullman Zamzam Makkah - Mecca

Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Pullman Zamzam Makkah - Mecca

Wi-Fi
Parking

SAR 250 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Indoor heated swimming pool

Overview

Pullman Zamzam Makkah Hotel is a 5-star venue positioned about 18 km from Arafat. Offering accommodation in the 33-story building, the hotel combines historic architecture and modern facilities.

The city center is 20 minutes' walk of the property. Such tourist places as a mosque and a tower are fairly close by.

Pullman Zamzam Makkah Hotel offers a breathtaking view to its guests.

Taif airport is within a 75 km distance from the hotel.

Rooms

The property comprises 1315 luxurious rooms equipped with satellite TV, Wi-Fi, a private safe, a kitchenette and a trouser press. Pullman Zamzam Makkah Hotel offers rooms with city view. The hotel rooms come with carpet floor and ornate furniture.

Eat & Drink

The property features an a la carte restaurant serving international dishes. Guests can savor coffee, soft drinks and tea in the lobby bar.

Services

The hotel offers limousines for rent to explore the local sites.

Relax

Leisure facilities in Pullman Zamzam Makkah Hotel include a heated indoor pool and a library.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at SAR 250 per day.

Year renovated:   2006.  Number of floors:   33.  Number of rooms:   1315.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Exercise gym

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Live entertainment
  • Sauna

Room view

  • City view
  • Landscape view
  • Haram view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Connecting rooms
  • Rollaway beds

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Cot FREE
Existing bedding FREE
One child
3 - 6 years
Existing bedding FREE
Extra bed SAR 250
Children above
6 years or adults
Extra bed SAR 250
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Pullman Zamzam Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955

Get directions
Airports
Train
  • Al Haramin Train "Mina 1 Station‎"
    4.9 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Pullman Zamzam Makkah photos Room
Classic Double Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Pullman Zamzam Makkah photos Room
Classic Triple Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Pullman Zamzam Makkah photos Room
Classic Quadruple Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Pullman Zamzam Makkah photos Room
Standard Junior Suite
City view
  • Room size:

    485 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Wardrobe
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Pullman Zamzam Makkah photos Room
Superior Twin Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Pullman Zamzam Makkah photos Room
Superior Triple Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Pullman Zamzam Makkah photos Room
Deluxe Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Pullman Zamzam Makkah photos Room
Deluxe Triple Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Pullman Zamzam Makkah photos Room
Executive Suite
Haram view
  • Room size:

    595 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 2 Single beds, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Room Description:

Air-conditioned suite featuring a view of the holy Kaaba. It offers 2 bed rooms, one with a double bed and one with two twin beds + a living room ,one Extra bed will be added in the Living room for the fifth person, a satellite flat screen TV, a mini fridge, Tea/coffee making facility. The bathroom offers a bath or shower, hairdryer and complimentary toiletries.

Pullman Zamzam Makkah photos Room
Executive Two-Bedroom Suite
Haram view
  • Max occupancy:

    4 persons

  • Check Prices
Pullman Zamzam Makkah photos Room
Presidential Two-Bedroom King Suite
City view
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Pullman Zamzam Makkah photos Room
Presidential Suite
City view
  • Room size:

    755 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed and 2 Single beds, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • 24-hour room service
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Classic Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Classic Single Room
Haram view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Classic Twin Partial Kaaba View (Single/Double)

Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • + More
  • Bathroom:Shared bathroom
Room Description:

SUITE CAPACITY 4. BED & BREAKFAST. Non refundable

Family Room
City view
  • Max occupancy:

    4 persons

  • Check Prices
Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Single room

Deluxe Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Single Room (Single bed)

Executive King Suite
Haram view
  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Media:Wake up service
Room Description:

Suite|EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Kabaa View

Presidential Twin Room for Single Use
  • Max occupancy:

    1 person

  • Check Prices
Room Description:

Twin room sole use

Presidential Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Triple room

Presidential Two-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Mini Junior Suite
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Air-conditioned suite featuring a view of the city. It offers a double bed + a living room, a satellite flat screen TV, mini fridge, Tea /coffee making facility, the bathroom offers a bath or shower, hairdryer and complimentary toiletries.

Pullman Zamzam Makkah Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Makkah Mall4.3 mi
    King Abullah Ibn Abdul Aziz Rd
  • Jabal-al-noor (Mountain of Light)11.3 mi
    MeccaSaudi Arabia
  • Safa to Marwa7.4 mi
    Makkah Madinah Road

Near the hotel

  • Abraj Al-Bait Towers400 ft
    MeccaSaudi Arabia
  • Masjid Taneem4100 ft
    Al Hil
  • Black Stone1400 ft
    MeccaSaudi Arabia
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Cities nearby
  • Jeddah hotels - 68 km
  • Ta'if hotels - 55 km
  • Al Bahah hotels - 127 km
  • Al Hada hotels - 49 km
  • Dhahban hotels - 106 km
  • Rabigh hotels - 127 km
  • Obhor hotels - 79 km
  • Az Zahra' hotels - 74 km
  • Thuwal hotels - 121 km
  • Durat Alarous hotels - 105 km

Pullman Zamzam Makkah Reviews

Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

7.0
Very goodBased on3680 reviews

Rating by category:

Rooms
9.3
Service
9.0
Location
10.0

Guest reviews

  • Group of friends
    6.2

    Location and Ramadan Breakfast Menue

    Location

  • Group of friends
    3.8

    Unfortunatli I did not like any thing!!!!

    Too hard to exccess Haram through two elevators, no car parking was availible and had to park 9 km away from hotel, very crowded hotel, does not worth benny and will never come back to it.

  • Single
    4.2

    The only real positive about ZamZam Grand Suites is the location.

    When checking into the room, they denied we had a reservation. After I showed a statement stating I had been charged 17,900 Riyal they all of a sudden "found" the room, this was 2 hours after trying to check in. Upon enterring the room there were diapers, tampons, and any other najis and filth you can think of all over the room. Worst thing I have ever seen in my life. Parking was 200 Riyal, and very inconvenient. The staff is very unhelpful and even disrespectful. There is a famous saying here, "Ta'al Bukara" which means "Come Tomorrow". If you ever need anything, and this is your response, you can take a more literal translation to be "Forget About It".

  • Family with children
    5.8

    1) I discovered after my arrival that there is no parking space at the hotel, and this was never mentioned niether by "Booking" nor by the hotel. 2) The staff at the hotel reception (during my check-in and check-out) were far below expectation in term of training and welcoming which you would expect based on the hotel rating and the fact that is managed by "Accor" 3) The booking I have made did not match the one that the hotel had in their records in terms of the number of people occupying the room.

  • Family with children
    7.4

    The location is very strategic and the room was comfortable for the family.

  • Group of friends
    10.0

    I stayed in this hotel with my mother. We both found this hotel very comfortable, clean and with the right location to perform our umra. The staff were very helpful and polite. The service was very good. I highly recommend this hotel for those of you who look for both comfort and high standard service.

  • Family with children
    9.2

    I liked the location which is very close to the harram and we got the kaaba view.

    The cleaning service was not very good

  • Family with children
    5.8

    • very close to holy place ( Kaaba ) • the souq is in the hotel

    • some times they were ignoring what you asked for like to provide another tv remote etc.. • the hotel building is crowded because of the mall inside it • the kitchen in the room were without a cooker • the main room is small • the main room didn't have tv while the kids room had one • we had electricity failure for around 3 hours

  • Family with children
    6.4

    Shpping center, Food courts, Haram and Kaba view

    Takes time to get what you want from the hotel

  • Single
    5.8

    Hello All, The location is great. The front desk stuff was bad it take me more that 180 minutes (standing) to get a room I was with my kids and wife. I would call one to help but he would just ignore me. Other than that it was OK. Thanks

  • Couple
    3.2

    It was disaster staying there.. First it took me more than a hour for check in and they sent me for the reservation office because they couldn't find my reservation in there system.. My booking was for king size bed but the room was with double beds.. The safety box was closed and it took them to open it for me after a several calls.. In my second day of staying they didn't come to clean the room for me during the whole day.. In conclusion they have shortage of staff in compar to the rooms..

  • Group of friends
    5.4

    The quality of service in general is lower than what is expected from 5 stars hotel and certainly inferior compared with neighbouring hotels within the same complex. The absence of internet access and wi fi in the rooms make it inconvenient to buisnessmen and also to new generation to stay in this hotel

  • Family with children
    5.8

    It is very near to hurm masque

    850 euros for three nights no tea and coffee making facility no internet broken locker not worth it

  • Family with children
    7.8

    View of Kabba was excellent and that the fact that Azaan and prayers are played live on room speakers thus making the prayers in room along with the jamaat.

    Cleaning staff needs improvement

  • Family with children
    7.0

    That its location is near the holy kaba

    The food in the hotel is very expensive and normal taste

How to reach hotel

hotel Pullman Zamzam Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955

Get directions
Airports
Train
  • Al Haramin Train "Mina 1 Station‎"
    4.9 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge