Pullman Zamzam Makkah Hotel - Mecca

Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Pullman Zamzam Makkah Hotel - Mecca

Wi-Fi
Parking

SAR 250 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Free shuttle service

Fitness/ Gym

Fitness center

Laundry

Overview

The elegant Pullman Zamzam Makkah Hotel lies in a prestigious area of Mecca. Pullman Zamzam Makkah Hotel has been welcoming guests to its luxurious rooms since 2006.

This hotel is about 17.8 km away from Arafat. The venue is located within 20 minutes' walk from Mecca center.

Nearby points of interest include a tower and a mosque.

Pullman Zamzam Makkah Hotel lies within 75 minutes’ drive to Taif airport.

Rooms

Pullman Zamzam Makkah Hotel offers 1315 rooms fitted with television with satellite channels, wireless internet, a safe, a sitting area and a trouser press for a comfortable stay in Mecca. Some rooms have the city view. The guestrooms feature carpet floor and ornate furnishing.

Eat & Drink

Guests will enjoy international dishes served at the a la carte restaurant. The lounge bar serves soft drinks, tea and coffee.

Services

Limousine rental services are also provided.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at SAR 250 per day.

Year renovated:   2006.  Number of floors:   33.  Number of rooms:   1315.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Executive/club floor
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Free shuttle service
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services

Leisure facilities

  • Live entertainment
  • Library

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Separate dining area
  • Separate sitting area
  • Kettle
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette
  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
One child
3 - 6 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    5000 ft
Airports
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    33
  • Number of rooms:
    1315

Hotel Awards

SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Prestige Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|Suite Prestige

Pullman Zamzam Makkah photos Exterior Hotel information
Classic Double Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • CD player
Room Description:

Standard|Classic Room City View - Breakfast & dinner included

Pullman Zamzam Makkah photos Exterior Hotel information
Classic Triple Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
Room Description:

Suite|SUITE CAPACITY 4 nrf

Pullman Zamzam Makkah photos Exterior Hotel information
Classic Quadruple Room
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 4 Single beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • CD player
Room Description:

Standard|QUADRUPLE CAPACITY 4 nrf

Pullman Zamzam Makkah photos Room
Junior Suite
City view
  • Room size:

    485 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • CD player
Room Description:

Junior Suite|Junior Suite, 2 Twin Beds, City View

Pullman Zamzam Makkah photos Exterior Hotel information
Superior Twin Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Room Description:

Superior|TWIN SUPERIOR

Pullman Zamzam Makkah photos Exterior Hotel information
Superior Triple Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Pullman Zamzam Makkah photos Exterior Hotel information
Deluxe Twin Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Room Description:

Deluxe|TWIN DELUXE

Pullman Zamzam Makkah photos Exterior Hotel information
Deluxe Triple Room
Haram view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Executive King Suite
Haram view
  • Max occupancy:

    5 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Media:Wake up service
Pullman Zamzam Makkah photos Exterior Hotel information
Executive Suite
Haram view
  • Room size:

    595 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 Single bed, Sleeping arrangements for 4 persons, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Iron
  • Ironing board
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • CD player
Room Description:

Suite|Executive Suite, Multiple Beds, View (Kaaba)

Pullman Zamzam Makkah photos Room
Presidential Suite
City view
  • Room size:

    755 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    1 Double bed and 2 Single beds, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Wardrobe/closet
  • Carpeted floor
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • CD player
Room Description:

Suite|Twin Or Double Suite Presidential City View 1 Double Size Bed, 2 Single Size Beds

Presidential Two-Bedroom Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • General:Iron
  • Ironing board
  • Bathroom:Toilet
  • Media:CD player

Pullman Zamzam Makkah Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Zamzam Tower400 ft

Popular areas

  • Abraj Al bait complex 400 ft
  • City Center4600 ft
  • City Center1.1 mi

Places of interest

Universities, Institutes

Local attractions

  • Floating Mosque2.0 mi

    Near the hotel

    • Abraj Al-Bait Towers400 ft
      MeccaSaudi Arabia
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2006
      • Number of floors:
        33
      • Number of rooms:
        1315

      Hotel Awards

      SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge

      Cities nearby
      • Jeddah hotels - 68 km
      • Ta'if hotels - 55 km
      • Al Bahah hotels - 127 km
      • Burayman hotels - 59 km
      • Al Hada hotels - 49 km
      • Dhahban hotels - 106 km
      • Makkah hotels - 3 km
      • Rabigh hotels - 127 km
      • Obhor hotels - 79 km

      Pullman Zamzam Makkah Reviews

      Guest reviews are submitted by our customers after their stay at Pullman Zamzam Makkah

      Average guest rating

      7.2out of 10
      Very good
      Based on 1887 reviews

      Rating by category:

      Rooms
      9.3
      Value
      9.0
      Service
      9.0
      Location
      10.0

      Guest reviews

      • Group of friends
        6.2

        Location and Ramadan Breakfast Menue

        Location

      • Group of friends
        3.8

        Unfortunatli I did not like any thing!!!!

        Too hard to exccess Haram through two elevators, no car parking was availible and had to park 9 km away from hotel, very crowded hotel, does not worth benny and will never come back to it.

      • Single
        4.2

        The only real positive about ZamZam Grand Suites is the location.

        When checking into the room, they denied we had a reservation. After I showed a statement stating I had been charged 17,900 Riyal they all of a sudden "found" the room, this was 2 hours after trying to check in. Upon enterring the room there were diapers, tampons, and any other najis and filth you can think of all over the room. Worst thing I have ever seen in my life. Parking was 200 Riyal, and very inconvenient. The staff is very unhelpful and even disrespectful. There is a famous saying here, "Ta'al Bukara" which means "Come Tomorrow". If you ever need anything, and this is your response, you can take a more literal translation to be "Forget About It".

      • Family with children
        5.8

        1) I discovered after my arrival that there is no parking space at the hotel, and this was never mentioned niether by "Booking" nor by the hotel. 2) The staff at the hotel reception (during my check-in and check-out) were far below expectation in term of training and welcoming which you would expect based on the hotel rating and the fact that is managed by "Accor" 3) The booking I have made did not match the one that the hotel had in their records in terms of the number of people occupying the room.

      • Family with children
        7.4

        The location is very strategic and the room was comfortable for the family.

      • Group of friends
        10.0

        I stayed in this hotel with my mother. We both found this hotel very comfortable, clean and with the right location to perform our umra. The staff were very helpful and polite. The service was very good. I highly recommend this hotel for those of you who look for both comfort and high standard service.

      • Family with children
        9.2

        I liked the location which is very close to the harram and we got the kaaba view.

        The cleaning service was not very good

      • Family with children
        5.8

        • very close to holy place ( Kaaba ) • the souq is in the hotel

        • some times they were ignoring what you asked for like to provide another tv remote etc.. • the hotel building is crowded because of the mall inside it • the kitchen in the room were without a cooker • the main room is small • the main room didn't have tv while the kids room had one • we had electricity failure for around 3 hours

      • Family with children
        6.4

        Shpping center, Food courts, Haram and Kaba view

        Takes time to get what you want from the hotel

      • Single
        5.8

        Hello All, The location is great. The front desk stuff was bad it take me more that 180 minutes (standing) to get a room I was with my kids and wife. I would call one to help but he would just ignore me. Other than that it was OK. Thanks

      • Couple
        3.2

        It was disaster staying there.. First it took me more than a hour for check in and they sent me for the reservation office because they couldn't find my reservation in there system.. My booking was for king size bed but the room was with double beds.. The safety box was closed and it took them to open it for me after a several calls.. In my second day of staying they didn't come to clean the room for me during the whole day.. In conclusion they have shortage of staff in compar to the rooms..

      • Group of friends
        5.4

        The quality of service in general is lower than what is expected from 5 stars hotel and certainly inferior compared with neighbouring hotels within the same complex. The absence of internet access and wi fi in the rooms make it inconvenient to buisnessmen and also to new generation to stay in this hotel

      • Family with children
        5.8

        It is very near to hurm masque

        850 euros for three nights no tea and coffee making facility no internet broken locker not worth it

      • Family with children
        7.8

        View of Kabba was excellent and that the fact that Azaan and prayers are played live on room speakers thus making the prayers in room along with the jamaat.

        Cleaning staff needs improvement

      • Family with children
        7.0

        That its location is near the holy kaba

        The food in the hotel is very expensive and normal taste

      How to reach hotel

      hotel Pullman Zamzam Makkah Hotel - Mecca Mecca location
      Show big map »

      Hotel Address:

      Abraj Al Bait Complex, Mecca, Saudi Arabia, 21955

      Get directions
      City Center
      • Mecca
        5000 ft
      Airports
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2006
      • Number of floors:
        33
      • Number of rooms:
        1315

      Hotel Awards

      SaudiHOTEL AWARDSRecommendedMeccaPullman Zamzam Makkah

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Saudi Arabia

      Use Badge